After two consecutive months of breaking our all-time monthly revenue record, the next month the world changed overnight. The pandemic hit and 70% of our client base shut down. Businesses everywhere were scrambling to adapt, and we were no different. Communication became more critical than ever, and we had to reassess our financial strategy entirely. Cash flow was a primary concern, and I took no salary at the beginning of the pandemic to ensure we could keep as many employees as possible. Despite the challenges, I saw an opportunity to pivot our services to meet new demands created by the pandemic. We expanded our cleaning services, focusing on deep cleaning and sanitization, which were in high demand. Through these strategic adjustments, we not only navigated the crisis but also grew our revenue in 2020. Our ability to pivot and adapt allowed us to thrive, turning a potentially devastating situation into a period of growth and resilience.